Privacy Policy

Last Updated: June 15, 2025

Overview

At CalSyncEx, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you use our service.

Data Security

  • We use industry-standard SSL/TLS encryption to secure all data transfers between your browser and our servers.
  • Your data is encrypted at rest using robust encryption algorithms.
  • We implement multiple layers of security measures to protect your information from unauthorized access.

Data Collection

We only collect information that you explicitly provide to us, including:

  • Account information (name, email address)
  • Calendar data you choose to sync
  • Preferences and settings you configure

Your Data Rights

You have full control over your data:

  • You can access and view all your data at any time
  • You can request a complete export of your data
  • You can remove your data completely from our systems at any time
  • To delete your data, simply access your account settings or contact our support team

Data Sharing

We maintain strict data protection standards:

  • We never sell or resell your personal information
  • We never sell or share your email address with third parties for marketing purposes
  • We only share your information with third parties when necessary to provide our service (e.g., calendar integrations with Google, Microsoft)

Use of AI Technologies

We may use artificial intelligence and machine learning technologies, including Generative AI, to improve our services and provide features such as event suggestions:

  • Your data is never used to train any AI models
  • Any use of AI is solely for providing and improving our service to you
  • We maintain appropriate safeguards when using AI technologies with your data
  • We only use AI providers that guarantee user data is not used for training their models
  • We do not log the specific content of requests sent to AI providers for suggestion features
  • Users can disable AI-powered features in their account settings

Age Restrictions

Our service is not intended for users under the age of 13:

  • We do not knowingly collect information from children under 13 years of age
  • If we discover we have collected information from a child under 13, we will delete that information immediately

Google API Services User Data Policy

When you connect your Google Calendar to CalSyncEx, we access and use your Google user data in the following ways:

  • We access your Google Calendar data solely to provide calendar synchronization and scheduling functionality
  • We retrieve calendar events, schedules, and availability information to enable our core scheduling services
  • We create, modify, or delete calendar events only based on your explicit actions within our application
  • Your Google Calendar data is never used for advertising purposes
  • We do not transfer your Google user data to third parties except as necessary to provide our service
  • We only retain your Google Calendar data for as long as necessary to provide our services
  • You can revoke our access to your Google data at any time by disconnecting your Google account in your CalSyncEx settings or through your Google account settings
  • We do not permit humans to read your Google Calendar data except (a) if we obtain your affirmative consent, (b) as necessary for security purposes or to comply with applicable law, or (c) for internal operations such as resolving support issues

Our use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Microsoft API Services User Data Policy

When you connect your Microsoft Calendar (Outlook) to CalSyncEx, we access and use your Microsoft user data in the following ways:

  • We access your Microsoft Calendar data solely to provide calendar synchronization and scheduling functionality
  • We retrieve calendar events, schedules, and availability information to enable our core scheduling services
  • We create, modify, or delete calendar events only based on your explicit actions within our application
  • Your Microsoft Calendar data is never used for advertising purposes
  • We do not transfer your Microsoft user data to third parties except as necessary to provide our service
  • We only retain your Microsoft Calendar data for as long as necessary to provide our services
  • You can revoke our access to your Microsoft data at any time by disconnecting your Microsoft account in your CalSyncEx settings or through your Microsoft account settings
  • We do not permit humans to read your Microsoft Calendar data except (a) if we obtain your affirmative consent, (b) as necessary for security purposes or to comply with applicable law, or (c) for internal operations such as resolving support issues

Our use and transfer of information received from Microsoft APIs to any other app will adhere to Microsoft's API terms and policies, including requirements related to user data privacy and security.

How We Use Personal Data

We collect and use the following personal data when you use our service:

  • Contact Data: We collect your name and email when you create an account to communicate with you and manage your account.
  • Calendar Data: We collect and store your calendar data for calendars you authorize to connect (e.g., Google Calendar, Microsoft Calendar), including event titles, descriptions, attendee emails, locations, and other metadata. This data is used to:
    • Provide core calendar synchronization and scheduling functionality.
    • Book events into your calendar based on your explicit actions and configured settings.
    • Analyze free/busy information to help you optimize your schedule (this feature can be enabled/disabled).
    • Suggest potential new events, habits, or meeting preparation tasks based on your existing calendar data (this feature can be enabled/disabled).
    • Automatically suggest potential bookings based on your availability and event patterns (this feature can be enabled/disabled).
  • App Data: Other information you submit to us (e.g., scheduling preferences, task details) to customize and operate the service.
  • Usage Data: Information about how you interact with our service (features used, frequency, duration) to understand usage patterns, troubleshoot issues, and improve the service.

Calendar data is encrypted in transit and at rest with robust encryption algorithms.

Data Retention and Deletion

We keep your personal data for as long as necessary to provide our services or as required by law, whichever is longer.

CalSyncEx provides self-service account deletion capability which allows you to remove your account and all associated personal data. You may also email [email protected] to request deletion of your data or to confirm that your data has been deleted.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to correct inaccurate personal data
  • The right to request deletion of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data

To exercise these rights, please contact us at [email protected].

Cross-Border Data Transfers

If you are located outside the United States, please be aware that by using our service, your personal data may be transferred to our facilities and servers in the United States or other countries where we or our service providers have operations.

We implement appropriate safeguards for cross-border data transfers as required by applicable data protection laws, including Standard Contractual Clauses approved by the relevant authorities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our website or by other appropriate means.

By continuing to use our service after any changes to this Privacy Policy, you agree to the revised policy.

Contact Us

If you have any questions about our Privacy Policy, please contact us at:

[email protected]